Privacy – Maxi Mist are committed to respecting your online privacy and recognises your need for appropriate protection and management of any personally identifiable information (“Personal Information”) you share with us.

Maxi Mist has established this Online Privacy Policy so that you can understand the care with which we intend to treat your Personal Information.

Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home. In general, you can visit the Maxi Mist web pages without telling us who you are or revealing any Personal Information about yourself.

If you choose to provide us with your Personal Information on the web, we may transfer that Personal Information within Maxi Mist or to Maxi Mist’ third-party service providers, across borders, and from your country or jurisdiction to other countries or jurisdictions around the world.

Maxi Mist strives to comply with all applicable laws around the globe that are designed to protect your privacy. Although legal requirements may vary from country to country, Maxi Mist intends to adhere to the principles set forth in this Online Privacy Policy even if, in connection with the above, we transfer your Personal Information from your country to countries that may not require an “adequate” level of protection for your Personal Information. In other words, our goal is to provide protection for your Personal Information no matter where that Personal Information is collected, transferred, or retained.

 

Cookies and Other Tracking Technologies – Some of our web pages utilize “cookies” and other tracking technologies. A “cookie” is a small text file that may be used, for example, to collect information about website activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a Web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the website. Tracking technologies may record information such as Internet domain and host names, Internet protocol (IP) addresses, browser software and operating system types, clickstream patterns and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our Web site and your Web experience. We may also analyze information that does not contain Personal Information for trends and statistics.

 

To protect your privacy, we have adopted the following principles:

 

Notice – Where Maxi Mist collects Personal Information on the web, we intend to post a purpose statement that explains why Personal Information will be collected and whether we plan to share such Personal Information outside of Maxi Mist or those working on Maxi Mist’s behalf. Maxi Mist does not intend to transfer Personal Information without your consent to third parties who are not bound to act on Maxi Mist’s behalf unless such transfer is legally required.

 

Choice – You may choose whether or not to provide Personal Information to Maxi Mist. The notice we intend to provide where Maxi Mist collects Personal Information on the Web should help you to make this choice. If you choose not to provide the Personal Information we request, you can still visit Maxi Mist’s Web site, but you may be unable to access certain options, offers, and services that involve our interaction with you.

 

Security – Wherever your Personal Information may be held within Maxi Mist or on its behalf, we intend to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorized access or disclosure. Maxi Mist will not retain any of its customer’s financial information including credit/debit card details. Your payment and personal information is always safe. Our Secure Sockets Layer(SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

 

Access/Accuracy – To the extent that you do provide us with Personal Information, Maxi Mist wishes to maintain accurate Personal Information. Where we collect Personal Information from you on the web, our goal is to provide a means of contacting Maxi Mist should you need to update or correct that Information. If for any reason those means are unavailable or inaccessible, you may send updates and corrections about your Personal Information to orders@maximis.co and we will make reasonable efforts to incorporate the changes in your Personal Information that we hold as soon as practicable.

 

Third Party Services – Third parties provide certain services available on Maxi Mist’s behalf. Maxi Mist may provide information, including Personal Information that Maxi Mist collects on the web to third-party service providers to help us deliver products, information, and services. . Maxi Mist will take reasonable steps to ensure that these third-party service providers are obligated to protect Personal Information on Maxi Mist’s behalf.

Maxi Mist does not intend to transfer Personal Information without your consent to third parties who are not bound to act on Maxi Mist’s behalf unless such transfer is legally required. Similarly, it is against Maxi Mist’s policy to sell Personal Information collected online without consent.

 

Children’s Privacy www.maximist.co is not structured to attract children. Accordingly, we do not intend to collect Personal Information from anyone we know to be under 13 years of age.

 

Your Consent – By using this website, you consent to the terms of our Online Privacy Policy and to Maxi Mist’s processing of Personal Information for the purposes given above as well as those explained where Maxi Mist collects Personal Information on the web. Should the Online Privacy Policy change, we intend to take every reasonable step to ensure that these changes are brought to your attention by posting all changes prominently on our website for a reasonable period of time


Orders and Shipping –

Shipping Estimates: Currier service rates are based on item count, sizes, weights, delivery location and shipping options selected. Rates are based on Carrier Service rates, which can change daily. Shipping fees are non refundable, non negotiable.  Delivery estimates are “estimates” they are not guarantees. Delays can occur, within the shipping system, and we are not responsible for these delays. Please plan accordingly.

Delivery Date range is based on delivery location, and day count if business days only, Holidays and weekends do not count as shipping days. Not all shipping options are available for every location.

USA address locations: Shipping cutoff time for Express order is 12:00 PM (noon) EST, all other orders must be received by 1:30 PM EST for dispatch on that day. Please add one business day to all delivery estimate time-frames to account for Carrier Service Pick-up which is not counted as a “shipping” day.

UK delivery address locations: orders received before 3pm (Mon-Friday) are dispatched form our sister UK facility when possible (based on stock availability) shipped via Interlink express Parcel couriers, using their ‘Next Working Day’ delivery service. Please allow an extra business day or two to dispatch the order to the alternate shipping location.

International shipping is available: please see rates and options during the checkout process, after items have been entered into your cart. You must enter delivery address information.

Tracking numbers will be provided for all orders, please check spam folders if you do not receive this within 48 hrs. They are automatically generated and e-mailed for every order

Can I change my order once it’s been placed?
Unfortunately, we’re not able to make changes to your order once it has been placed. Orders ship very quickly after placement.

Can I change my shipping address once my order has been placed?
We are not able to make changes to your shipping address once your order has been placed. Please make sure all information has been correctly entered before order completion.

Can I cancel my order?
Once your order